Caffeine Break 2011-12-02 IT Governance

Caffeine Break 2011-12-02
IT Governance

Kelly Bridgewater
Mona Heath

approx attendance: 33

Update of current development:

Kelly and Mona are providing staff support to all the IT Goverance committees

In process of nominating people to the committees. Will probably start work in Spring semester.

website: http://www.cio.illinois.edu/itgov

  • there will be a running list of what is going on in each committee
  • also, the background information that is provided to the committee will be there.

Discussion:

  • What are some of the holes?
    • examples of things – end point management, policies
  • Mac OS X licensing (OS, app store, ios)
  • Computer Lab strategy (common areas)
  • Central area to review / test software
  • Testing / Clinics – especially with Lync devices
    • for other needs in general
    • Expert center – get hands on, not just documentation
  • Software development
    • vetting
    • what happens when the person leaves
    • data security
  • Business Process Development
  • Web Development standards
  • Many of these items are governance holes, many are communication holes
  • Is Governance about Decisions that must be done, or about championing causes?
    • IT Gov is supposed to get ideas from below
    • the intent is to be faculty driven, with student input
    • feasibility will be determined by members
    • IT Council – have IT experience during discussion, communicate from the IT community, they also are responsible for implementation of decisions.
    • IT Alliance – will be a place to lead the vetting of decisions
  • Mobile device strategy
  • Centralized printing solutions – billing students, etc.

Communication – what level? how?

  • Publish everything, regular updates of big items
    • summary
    • which committee
  • Everyone needs different level
  • eWeek?
  • DDDH-L
  • query? sign up mechanism?
  • need combination of stuff
  • organize it well – needs good search functionality
    • be able to sort by many different options
  • only two people raised their hand on using twitter
  • about 20 people use rss feeds
  • caffeine break updates regularly
  • consolidated calendar?
  • do we need to have a new way of thinking about communication as a whole?
  • no one wanted to use facebook
  • James Quisenberry wanted Google +
  • Radio call in show on lync

What happened to the IT Water Cooler?

  • no one really was motivated to keep it up and there was very little traffic